How can I contact customer service?

You can contact us for any questions and concerns at cairobeauty.info@gmail.com or leave us a note on the Contact Us page.

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How can I cancel an order?

Every order placed is finalized and orders can not be edited or changed. However in an unfortunate event, order cancellation requests will be considered but not guaranteed. Orders are shipped as soon as possible and can not be cancelled once placed. Once your order is received, you may send it back as long as it is unopened and unused for a refund.

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I am interested in becoming a sponsor for CairoBeauty.

Sponsors are very important here at CairoBeauty, Click here for more information.

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Product Information

Currently our lashes do not come with any glue or applicators. To properly adjust the lash to your unique eye shape, cut the lash starting from the outer end. To properly remove your lash, use a small amount of makeup remover on a cotton pad or swab and saturate the cotton. Next, rub the glue line until you can't see any more glue. Pull off the lash and use the rest of the cotton to remove left over glue and remember to avoid getting anything in your eye! Our lipsticks are cruelty free! We don't sell any lip liners yet, however new products will be coming soon! 

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USPS Shipping

USPS does not update tracking until 24-48 hours after the initial scan of your shipment. Tracking will be emailed to you the moment your order ships.

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Exchanges and returns

Due to sanitary purposes, there are no returns or exchanges. However, in the unfortunate event you receive a damaged product we will happily replace it or refund you within 14 days within the date of purchase with a receipt. Please make sure to contact us at cairobeauty.info@gmail.com for any further questions or concerns.

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Offers and Promotions

At CairoBeauty we occasionally offer special sales and promotions. Customers can use one promotion per order. CairoBeauty offers free shipping to all orders over $40 which will be automatically applied at checkout after discounts and taxes. 

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